Returns Form

At Smash It Sports, we want you to be completely satisfied with your purchase. That's why we offer an industry leading 60-Day Return Policy on all items that are still in their original condition with the wrapper or packaging intact and have not been used. Please view our Returns Policy Page for more information.

How to Return Merchandise

We want to make returning merchandise as simple as possible. Please follow the steps below to ensure a smooth return process:

Step 1: Fill Out the Return Form

  • Please fill out the above form completely, including your email, order number and items you wish to return.

Step 2: Receive Your Return Authorization Number (RA#)

  • After submitting the return form, a member of our Customer Service Team will reach out to you with a Return Authorization Number (RA#). This number is required to proceed with your return.

Step 3: Package Your Item(s) for Return Shipping

  • Carefully package the items you are returning. We highly recommend that you use a sturdy box for protection during shipping.
    • Important: Do not use the manufacturer’s branded packaging as the outer box. For example, we will not accept returns where the branded packaging (such as a ball box, fielding glove box or shoe box) is used as the shipping box. Ensure that these special boxes are placed inside another box or bag for added protection.  This does not apply to bat boxes. A simple rule to use is, if we did not ship the product to you in only that packaging, do not ship it back to us in only that packaging. Failure to follow this rule will result in a reduced refund amount not to exceed 50% of the price of the item. 

Step 4: Ship Your Package

  • Bring your packaged return to the nearest shipping center of the service provider displayed on your return label, either UPS or USPS. Make sure to keep the receipt and tracking information for your records.

For any further questions or assistance, feel free to reach out to our customer service team via email at info@smashitsports.com